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Queuing Service: Hospital/Internet Celebrity Store Demand Market
1、 The dual driving force of demand explosion
Medical resources are tight: The average waiting time for expert accounts in tertiary hospitals exceeds 3 hours, which has led to the emergence of accompanying and hanging services (such as the Beijing Union Medical College Yellow Bull account with a premium of 500 yuan).
Consumer experience upgrade: Under the check-in economy of internet famous stores, it has become common for brands such as Cha Yan Yue Se to queue for 2 hours, giving rise to the emergence of purchasing and dispatching services.
2、 Service Model and Industrial Chain
Specialized division of labor:
On the hospital side, we provide one-stop services for registration, medication collection, and accompanying consultations (such as Shanghai accompanying physicians earning 80-150 yuan per hour);
Commercial end: substitute milk tea, limited edition sneakers, etc., giving rise to the professionalization of queuing scalpers.
Technical empowerment: Real time updates of queue progress through mini programs (such as the proxy queue app) to enhance service transparency.